Recently bought a Toyota 4Runner TRD here. I am a loyal Toyota driver, this being me third 4Runner since 1999. In my search for this most recent 4 Runner I visited 3 different dealers in the local area. None seemed interested in the fact that I was a loyal Toyota customer. When I saw an ad online for Midstate I decided to give them a try. That's when I met Shauna and began the most positive, straight forward and honest customer service experience of my life. My experience with Midstate and Shauna specifically was easily my most pleasant car purchase to date . I'm not kidding, they are that good. Well worth the 90 minute drive!

This was my first time buying a new car and Jody powers was an excellent salesman! He made sure to meet every request I or my boyfriend had ! He even came in on his day off just to get some paper work from me ! Anyone who is looking to get a new car , go see Jody powers he will surely help you and make it 10x easier on you !! Thank you Mr. Powers for all you did for me and working with me ! I greatly appreciated it!!

We really had an excellent experience with Mid-State. Not only did we get a great price (negotiated by the Car Pal car buying service [car-pal.com], which we highly recommend), but the Mid-State salesperson who delivered the car to us (Jody Powers) was very sincere, friendly, and helpful, wanted to make completely sure we were happy (for example, even though he didn’t need to do this, he topped off the gas tank right before delivering the car to us because he’d used a little gas to get the car from Mid-State to my house). Then after the sale, I e-mailed Jody to check on something. It turned out he was out that day, but another very friendly, helpful person named Shauna East answered my e-mail right away (instead of making me wait until Jody was back at work the next day), and she has taken great care of me over the last couple of days. I would definitely do business with Mid-State again.

Nothing but great things to say about Shauna East and Midstate Toyota for buying a new truck. I know exactly what I want and how I want it, which makes me a pain in the backside to work with. I also expect great service and constant updates. I purchased a 2016 Tacoma from Shauna and she catered to my every need. She is firm but fair when it comes to pricing and finding exactly what you want. She met my every need in terms of communication and customer service. Purchasing this Truck felt more like a private party sale then a dealership sale. There were no games, no sales manager in the ivory tower licking his lips and sneering over the contract. There was just complete professionalism. Shauna knew I didn't want to be called, so we emailed the entire time. She ordered exactly what I wanted and gave me a very accurate timeline. When I traveled to the dealership with my wife and toddler, she made the paperwork process quick and to the point; no up-selling or mistakes. If I ever need a new Toyota, I will work with Shauna and Midstate again!