" My husband and I just purchased our new 2016 Highlander from Internet manager Shauna East. She made this one of, no, THE most pleasant vehicle purchasing experience we have ever had. From the first contact on the phone with Shauna, I had confidence in her right away. She facilitated the entire educational process and assured us that once we left the lot, she had our backs. This is the second Toyota that we have purchased from Mid State and we are customers for life! "